1. Introduction
Jingobaba Online Store ("we", "our", "us") respects your privacy. This policy explains what data we collect, why we collect it, and how we protect it when you shop at jingobaba.store/pk/.
2. Data We Collect
- Account Data: Name, email, phone number, password (encrypted)
- Order Data: Delivery address, city, order items, order history
- Payment Data: We do NOT store card/bank details. COD payments are collected on delivery.
- Referral Data: Referral codes used, referred users, commission earned
- Loyalty Data: Points earned, points redeemed, wallet balance
- Technical Data: Device type, browser, IP address (for security)
- Profile Picture: If uploaded, stored securely (256px optimized)
3. How We Use Your Data
- Process and deliver your orders
- Send order confirmations and shipping updates (Email/SMS/WhatsApp)
- Credit loyalty points (2% on delivered orders) and referral commissions (L1 5%, L2 1%)
- Provide customer support via AI chat and human agents
- Improve our website and personalize your experience
- Prevent fraud (one phone = one account policy)
📧 Marketing: We only send promotional emails if you subscribe. Unsubscribe anytime via the link in any email.
4. Data Sharing
We NEVER sell your personal data. We share limited data only with:
- Courier Partners (Leopards, TCS, Trax, M&P): Name, phone, address — for delivery only
- Legal Authorities: Only when required by Pakistani law
5. Data Security
- 🔐 Encrypted Storage: Passwords are hashed, never stored in plain text
- 🔥 Firebase Security: Industry-standard Google Firebase backend with strict access rules
- 🌐 HTTPS: All pages use SSL encryption
- 🚫 CORS Protection: APIs restricted to jingobaba.store only
- 🔑 API Keys: Stored server-side only, never exposed to browsers
- 👤 Access Control: Staff access is role-based and logged
6. Your Rights
- Access: View your data in Customer Dashboard → Profile
- Correct: Update name, address, phone anytime
- Delete: Request account deletion via support (0324-7715750)
- Withdraw: Request loyalty wallet payout (min Rs. 500)
7. Cookies
We use cookies for: keeping you logged in, remembering cart items, and analytics. You can disable cookies in your browser, but some features may not work.
8. Contact Us
📞 Phone/WhatsApp: 0324-7715750
📧 Email: info@jingobaba.store
💬 Live Chat: Available on our website